Welcome to www.dipnaanand.com. By using the website and its related services, you are agreeing to the terms and conditions outlined below. Please read these terms carefully before using our website or making a purchase.
These terms act as a binding contract between www.dipnaanand.com and you, the user.
1. General Conditions
By agreeing to these terms and conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
2. Online Store Terms
By agreeing to these terms and conditions, you authorise us to make charges to your payment method for purchases made through our online shop. Prices for our products are subject to change without notice. For the purchase of cookery course vouchers or gift vouchers, the actual voucher must be brought along with you to the restaurant. No print outs will be accepted. Cookery course vouchers can be redeemed by contacting the restaurant or info@dipnaanand.com. Restaurant gift vouchers can only be used if you have pre-booked at the restaurant. Vouchers cannot be exchanged for cash nor sold under any circumstance. Cookery vouchers can only be used at the cookery school and restaurant vouchers can only be used to dine in the restaurant. For shipping of all products please allow 5-10 working days from the time of order placement to receive your purchase,
3. Product and Service Information
We make every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction.
4. Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
5. User Accounts and Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. You may be required to register with our site to access certain services or areas of the site. If you register, you must provide accurate information and update it if it changes.
6. User Behaviour
Users are prohibited from using our site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.
7. Copyright and Content Usage
The content on our website, including text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of [Your Website Name] or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
8. Limitation of Liability
In no case shall www.dipnaanand.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
9. Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms and Conditions.
10. Changes to Terms and Conditions
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.
Contact Information
Questions about the Terms and Conditions should be sent to us at info@dipnaanand.com
www.dipnaanand.com reserves the right to make changes to these terms at any time, reflecting changes in our practices or other operational, legal, or regulatory reasons.
Effective Date: 17th April 2024-ongoing
Thank you for shopping at www.dipnaanand.com. If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned under the following conditions:
1. Terms of Return
You have ten calendar days to return an item from the date you received it. Food products cannot be returned.
2. State of Return
To be eligible for a return, your item must be unused and in the same condition that you received it. The item must be in the original packaging and you need to have the receipt or proof of purchase.
3. Reason for ReturnReturns can be made if:
4. Process for ReturnTo initiate a return, please follow these steps:
5. Process of Refund
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
6. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
7. Contact DetailsIf you have any questions on how to return your item to us, contact us at: Email info@dipnaanand.com Phone: 020 8574 1928 Address: 72-76 Western Road, Southall, UB2 5DZ
We aim to provide a transparent and efficient process to ensure your satisfaction. Your feedback is important to us and helps us to improve our services and products.
Effective Date: 17th April 2024-ongoing
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9th June 2024. 7pm promptly. At: Brilliant Restaurant, Southall